Julie LoveMar 6, 20233 minNewsletterComplaints DepartmentNo one likes a complainer, and yet we all do it. Something bad happens, something unfair. We are upset, angry even. And we want to tell...
Julie LoveNov 1, 20192 minArchiveLetting Go, Holding OnFrom the Archive: November 2019 We often forget that the origin of Halloween is that it is the eve of November first, All Saints Day, the...
Julie LoveFeb 1, 20192 minArchiveValidationFrom the Archive: February 2019 Yet another word we use without really understanding what it means. We know that invalidating is bad,...
Julie LoveNov 1, 20172 minArchiveThank you!From the Archive: November 2017 When we hear the word “feedback,” we tend to assume it’s criticism. We have to go out of our way to...